Welcome all kinds of custom-designs to be fit for your project

Warranty TR SOLAR


Declaration of Warranty

TR SOLAR ENERGY GROUP CO., LTD.

Warranty Terms

Limited Warranty for PV Modules

  1. Limited Product Warranty Repair, Replacement or Refund Remedy.

TR SOLAR ENERGY GROUP CO., LTD. warranty its PV modules to be free from defect in materials and workmanship under normal application, installation, use and service conditions. If modules fail to conform to this warranty, during the period one hundred and twenty (120) months ten years(10 years) after the date of sale, TR SOLAR ENERGY GROUP CO., LTD. will, at its option, repair or replace the product, or refund the payment paid by the customer on the sale date. The repair, replacement or refund remedy shall be the sole and exclusive remedy provided under the Limited Product Warranty” and shall not extend beyond the one hundred and twenty (120) months period set forth herein. This Limited Product Warranty does not warrant a specific power output, which shall be exclusively covered under clause 2 hereinafter

(“Limited Peak Power Warranty”).

2. Limited Peak Power Warranty - Limited Remedy.

15 years

If, within a period of fifteen (15) years from the Sales Date shown in the invoice for the customer any module generate power less than 90% of the “Peak Power at STCas specified in TR SOLAR ENERGY GROUP CO., LTD. Module Parameter List, provided that such loss in power is caused by the module’s defects in material or workmanship, TR SOLAR ENERGY GROUP CO., LTD. will at its sole option (1) Make up for such power loss by providing additional modules to the customer or replace the defective modules. (2) Refund certain percentage of the cost of the module to the customer under the prevailing price of the day.

 25 years

If, within a period of twenty five (25) years from the sales date shown in the invoice

for the customer any module output power less than 80% of th

Peak Power at

STC1 as specified in TR SOLAR ENERGY GROUP CO., LTD. Module Parameter List, provided that such loss in power is caused by the module’s defects in material or workmanship, TR SOLAR ENERGY GROUP CO., LTD. will at its sole option (1) Make up for such power loss by providing additional

modules to the customer or replace the defective modules. (2) Refund

certain percentage of the cost of the module to the customer under the prevailing price of the day.

 

3. Limitation and disclaimer.

  In any event, all warranty claims must be received within the valid products warranty period.

  The repair or replacement of the module or the supply of additional module does not cause the beginning of new warranty terms, nor shall the original terms of this Limited Warranty for PV Modules” be extended. Any replaced module shall become the property of TR SOLAR ENERGY GROUP CO., LTD. made for their disposal. TR SOLAR ENERGY GROUP CO., LTD. has the right to deliver another type (different in size, color, shape and/or power) in case TR SOLAR ENERGY GROUP CO., LTD. discontinue to produce the replaced module

at the time of the claim.

  Both the “Limited Product Warranties and Limited Peak Power Warrantiesdo not cover any cost associated with installation, removal or re-installation of the modules and the customs clearance, shipping or any other costs for return

of the modules. The repair freight should be paid by customers

  Warranty claims will not be honored if the type or serial number of the module has been altered, removed or illegible.

●  TR SOLAR ENERGY GROUP CO., LTD. will have no responsibility or liability to the damage or injury to persons or property resulted from particular purpose, use, or application of the module.

●  In any case, for the single unit of module the refund or compensation shall not exceed the invoice value paid by the customer.

4.  Force Majeure:

TR SOLAR ENERGY GROUP CO., LTD. shall not be responsible or liable in any way for the aftereffect arising from acts God, war, riots, strikes, warlike conditions, plague or other epidemics, fire, flood, or any other similar cause or circumstance beyond the reasonable control. In such cases, performance of this Limited Warranty shall be suspended without

liability.

5. Obtaining Warranty Performance

If the customer has a justified claim covered by this “Limited Warranties for PV Modules, an immediate notification directly to TR SOLAR ENERGY GROUP CO., LTD. shall be filed by mailing a registered letter in writing to the address of TR SOLAR ENERGY GROUP CO., LTD. listed hereunder or sending an email letter to the email account of TR SOLAR ENERGY GROUP CO., LTD. listed hereunder. Together with the notification, the customer should enclose the evidence of the claim with the corresponding serial number of the module(s) and the date on which the modules have been purchased.

6. Validity

This “Limited Power Warranty for PV Modules“ is valid for all modules dispatched between 1st January 2019 and 31st December 2019.

Remarks:

1. Peak Power: a PV module generates its maximum output power.

2. STC: (a) light spectrum of AM 1.5,

(b) Irradiation of 1000w per square meter.

(c) Cells temperature 25 at right angle irradiation